ConnectAU

Terms and Conditions

Welcome to ConnectAU. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully. If you do not agree to these terms, you should not use our website or services.

1. Acceptance of Terms

These Terms and Conditions constitute a legally binding agreement between you and ConnectAU (referred to as "we," "us," or "our"). Your access to and use of our services is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the service.

2. Description of Services

ConnectAU provides various telecommunication services, including but not limited to residential internet services, small business internet plans, NBN connection & setup, basic technical support, and home WiFi installation. Specific details, pricing, and service level agreements (SLAs) for each service are outlined in separate service agreements or product descriptions.

3. User Responsibilities

As a user of ConnectAU's services, you agree to:

4. Privacy Policy

Your privacy is important to us. Our Privacy Policy describes how we collect, use, and disclose your personal information. By using our website and services, you consent to such collection, use, and disclosure in accordance with our Privacy Policy.

5. Limitation of Liability

To the maximum extent permitted by applicable law, ConnectAU, its directors, employees, partners, agents, suppliers, or affiliates, shall not be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.

6. Intellectual Property

The service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of ConnectAU and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of ConnectAU.

7. Termination

We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms. If you wish to terminate your account, you may simply discontinue using the service.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of Victoria, Australia, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the service.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us: