Power Your Home with Superfast ConnectAU Internet.
Reliable NBN plans designed for streaming, gaming, working from home, and everyday browsing.
Check Plans & Pricing
Compare Our Residential NBN Plans
Home Starter
$59/month
Perfect for essential browsing, social media, and light streaming.
Up to NBN 25 Speed- Unlimited Data
- Typical Evening Speed: 20 Mbps
- Basic Technical Support
Home Connect
$79/month
Great for families, HD streaming, online gaming, and working from home.
- Up to NBN 50 Speed
- Unlimited Data
- Typical Evening Speed: 40 Mbps
- Priority Technical Support
Home Ultimate
$99/month
Our fastest plan for busy households, 4K streaming, and serious online activity.
- Up to NBN 100/250 Speed
- Unlimited Data
- Typical Evening Speed: 90 Mbps (NBN100)
- Dedicated Senior Support
- Home WiFi Installation Included
Easy NBN setup with our expert technicians.
ConnectAU makes getting online simple. Our friendly technicians will ensure a smooth, hassle-free NBN connection and setup at your home.
Understanding Your NBN Connection
What is NBN?
The National Broadband Network (NBN) is Australia's national wholesale broadband access network. It's designed to provide faster, more reliable internet to homes and businesses across the country, replacing older copper and cable networks.
Steps for NBN Connection with ConnectAU:
- Check Address: Use our online tool or contact us to confirm NBN availability and technology type at your location.
- Choose Plan: Select the ConnectAU residential NBN plan that best suits your speed and data needs.
- Schedule Installation: We'll arrange for a professional NBN technician to visit your home for installation, if required.
- Get Connected: Our team will ensure your service is activated and ready for you to enjoy superfast internet!
Common NBN Technologies:
Fibre to the Premises (FTTP)
Fibre optic cable runs directly to your home. Generally offers the fastest and most reliable speeds.
Fibre to the Node (FTTN)
Fibre optic cable runs to a street cabinet (node), then existing copper wires connect to your home.
Fibre to the Curb (FTTC)
Fibre optic cable runs close to your home (to the curb), then a short copper lead-in connects to your home.
Hybrid Fibre Coaxial (HFC)
Utilises existing 'pay TV' or cable network infrastructure to connect premises to the NBN.
Fixed Wireless & Satellite
Used in regional and remote areas where fixed-line NBN isn't viable, connecting via wireless towers or satellite dishes.
Residential FAQs
How do I check NBN availability at my address?
You can easily check NBN availability by entering your address on our website's homepage or by calling our friendly customer service team. We'll let you know what NBN technology is available at your location and the plans best suited for you.
What speeds can I expect?
The speeds you can expect depend on your chosen NBN plan and the technology type available at your address. We list the 'Typical Evening Speeds' for each plan, which represents the average speed our customers experience during peak usage times (7 PM - 11 PM). While we strive to deliver the maximum speeds, factors like network congestion and in-home setup can influence actual performance.
Do I need a new modem?
It depends on your current setup and the NBN technology type. For most NBN connections (especially FTTP, FTTN, FTTC, HFC), you will need an NBN-compatible modem/router. ConnectAU can provide a pre-configured modem with your plan, or you can use your own if it meets the specifications. We recommend using our supplied modem for the best experience and support.
What about technical support for my home internet?
ConnectAU prides itself on excellent customer support. Our dedicated Australian-based technical support team is available to assist you with any internet-related issues. You can reach us via phone (03) 9876 5432 or email [email protected]. We're here to help ensure your home internet runs smoothly.
Seamless Home WiFi Installation
Struggling with WiFi dead spots or weak signals? Our expert technicians can professionally install and configure your home WiFi network to ensure full coverage and optimal performance.
Eliminate Dead Spots & Boost Signal Strength
Secure & Optimised Network Setup
Connect All Your Devices Seamlessly
Add professional Home WiFi Installation to any ConnectAU NBN plan for a truly hassle-free experience. Enjoy robust and reliable WiFi throughout your entire home.
Need Help Choosing a Plan?
Our friendly team is here to guide you to the perfect internet plan for your home. Get personalised advice tailored to your needs.
Speak to Our Team