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Find answers to common questions about your bill, payments, and managing your ConnectAU account.

Guides on what to expect during installation, modem setup, and activating your NBN service.

Solutions for common issues like slow internet, connection drops, and service interruptions.

Tips on optimising your WiFi signal, connecting new devices, and network security.

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A simple first step that resolves many common internet issues.

Maximise your home's wireless coverage and speed with these easy tips.

Learn how to quickly check if your NBN service is active and running.